communication
Will paid-for news create a new underclass?
- November 9, 2009 at 5:35 pm
- Categories: Citizenship, Ramblings, communication
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What happens when paid-for news content online becomes sustainable and influential, but a significant chunk of people who are currently engaged and informed get news from other sources?
(This is a very under-developed thought; I’m only putting it here because it’s too long for Twitter.)
I never buy the Financial Times, but I used to read the [...]
Chiltern Railways impress with their use of Twitter
- August 24, 2009 at 5:47 pm
- Categories: communication
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A couple of times I have voiced on Twitter my frustration with the arm rests on Chiltern trains. It hadn’t occured to me that the company might be listening.
Since nothing happened the first time I tweeted, I suspect that Chiltern were not using Twitter then. However, when I tweeted again recently…
“I’ve asked before & I’ll [...]
Should we worry about delivering online content to offline users?
- September 11, 2008 at 9:16 am
- Categories: Accessibility, Design, communication
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In a recent forum* post someone asked how to deliver online content to offline users. An understandable question maybe, but (I believe) a mistaken objective: communicating effectively should be more important than ensuring everyone has the same experience.
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