Communications

Cookie event cancelled. Have some useful links instead.

  • May 2, 2012 at 5:25 pm
  • Categories: Communications
  • I am very sorry to have had to cancel my cookie law event in Birmingham. Please accept some links as compensation. The cancellation is a big disappointment. The key speakers could no longer make it so we tried to find someone else at short notice to give a neutral, authoritative overview of the legal situation. Sadly, without [...]

Cookie Control: a painless solution to cookie opt-in

  • May 2, 2012 at 5:00 pm
  • Categories: Communications
  • The good folk at civicuk have built a free tool that takes all the sweat out of complying with the cookie regulations. Cookie Control creates an opt-in for your visitors that is clear, uncluttered and unobtrusive. You can tell it whether to pop up when the page is loaded, how long to pop up for, where to [...]

Identifying the cookies your website sets

  • April 16, 2012 at 6:20 pm
  • Categories: Communications
  • There has been a flurry of people telling us that we need to react to the change in cookie law, and that we must audit our cookies first. That’s all very well, but how? How do we find out what cookies our websites are setting? Here I give some ways of finding that out. I’ve done [...]

Manage your online reputation: flowchart amended

  • February 27, 2012 at 6:22 am
  • Categories: Communications,Digital engagement
  • Three years ago I made a flowchart to help people manage their response to how others talk about them online. It was well received, which was a nice surprise. It was a re-working of an existing flowchart, and in trying to simplify the language I had, inadvertently, made the first ‘yes’ thread a little confusing. [...]

The Electronic Civic Council encourages you to create your own digital ‘blue plaques’

  • September 7, 2010 at 6:50 pm
  • Categories: Communications
  • Last night I set up the Electronic Civic Council. It’s aim is to encourage people to use geo-location tools to share historical or civic information about places. It came from a chat with Jon Bounds, who in turn had been chatting with Jez Collins about spreading music-related trivia. It’s a bit of fun really, but [...]

A web presence can be a bit like a public park

  • September 7, 2010 at 6:00 pm
  • Categories: Communications
  • A good web presence is a bit like a large public park: it has a main entrance, possibly one or two franchises, and clear indications that you’re inside it. I’ve recently been struggling a bit with explaining why I think an organisation’s web presence need not be concentrated onto one ‘front page’, and this analogy [...]

Smart Swarm

  • August 30, 2010 at 7:58 am
  • Categories: Communications
  • How can ants help us solve complex problems but, using the same technique, end up walking in an endless circle for the rest of their lives? Why can crowds be much smarter, and at the same time more stupid, than any individual? In Smart Swarm Peter Miller explains how lessons from the natural world have already changed [...]

Will paid-for news create a new underclass?

  • November 9, 2009 at 5:35 pm
  • Categories: Citizenship & civic engagement,Communications,Ramblings
  • What happens when paid-for news content online becomes sustainable and influential, but a significant chunk of people who are currently engaged and informed get news from other sources? (This is a very under-developed thought; I’m only putting it here because it’s too long for Twitter.) I never buy the Financial Times, but I used to [...]

Chiltern Railways impress with their use of Twitter

  • August 24, 2009 at 5:47 pm
  • Categories: Communications
  • A couple of times I have voiced on Twitter my frustration with the arm rests on Chiltern trains. It hadn’t occured to me that the company might be listening. Since nothing happened the first time I tweeted, I suspect that Chiltern were not using Twitter then. However, when I tweeted again recently… “I’ve asked before [...]

Manage your online reputation

  • February 9, 2009 at 6:11 pm
  • Categories: Communications,Digital engagement,management,tools
  • It frustrates me that organisations still seem to think they can manage their reputations by controlling what information is spread about them. This is simply not possible anymore, and attempting it just makes you seem heavy-handed and out of touch. Far better to listen to what other people are saying about you and engage when [...]

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