Tag: Communications

Smart Swarm

  • August 30, 2010 at 7:58 am

  • How can ants help us solve complex problems but, using the same technique, end up walking in an endless circle for the rest of their lives? Why can crowds be much smarter, and at the same time more stupid, than any individual? In Smart Swarm Peter Miller explains how lessons from the natural world have already changed [...]

A world without newspapers

  • March 1, 2010 at 5:50 pm

  • A very good piece by David Schneiderman on the effect of the internet on journalism. I particularly like his 'Final Perspective', which I think applies to organisations acroos sectors: "Many of the fundamental, underlying principles of effective public relations remain unchanged by this emerging world without newspapers. "But make no mistake, the revolution is indeed [...]

Chiltern Railways impress with their use of Twitter

  • August 24, 2009 at 5:47 pm

  • A couple of times I have voiced on Twitter my frustration with the arm rests on Chiltern trains. It hadn’t occured to me that the company might be listening. Since nothing happened the first time I tweeted, I suspect that Chiltern were not using Twitter then. However, when I tweeted again recently… “I’ve asked before [...]

Big City Plan: consultation or control freakery?

  • February 16, 2009 at 12:01 am

  • Producing a consultation document that the average member of the public can understand is easy, if you really care. Birmingham itself has plenty of top class graphic communicators, journalists, copywriters and sub-editors. The Big City Plan is such a massive undertaking that there are, presumably, the financial resources to make sure the public is consulted properly. It seems that it’s just the will that isn’t there.